📅 Effective Date: 01-01-2025

At Blaze Digital Marketing, we strive to provide high-quality digital products that add value to your business.

As our products are delivered digitally and instantly accessible, all sales are final and non-refundable once the project has begun.

However, we understand that technical issues or errors may occur, and we are happy to assist you.

📌 Refund Policy
We generally do not offer refunds for digital products. However, a refund may be considered in the following cases:

✅ Duplicate Purchase: If you accidentally purchase the same product twice, we will issue a refund for the duplicate order.

✅ Technical Issues: If a technical problem prevents you from accessing your digital product, and our support team cannot resolve it, we may issue a refund.

✅ Incorrect Product Delivery: If you receive the wrong product due to an error on our end, we will provide the correct product or offer a refund if unavailable.

💡 If you experience any issues, please contact us within 7 days of purchase.

📌 Exchanges and Replacements
While refunds are limited, we do offer exchanges or replacements in the following situations:

🔄 File Corruption or Download Issues: If your file is corrupted or you cannot download it, we will provide a new file or an alternative access method.

🔄 Missing Content: If you receive an incomplete product, we will send the missing content as soon as possible.

📌 How to Request a Refund or Exchange
To request a refund or exchange, contact our support team within 7 days of purchase at:

📩 Email: partnerships@blaz.afroganics.co.uk
📌 Subject: “Refund Request [Order Number]”

Please include the following details in your request:
✅ Your Order Number
✅ The Email Address Used for Purchase
✅ A Detailed Explanation of the Issue

📍 We will review your request and respond within 3-5 business days.

📌 Unauthorized Refund Requests
Refunds will not be issued for the following reasons:

🚫 Change of Mind: Since digital products are delivered instantly, refunds for personal preference changes cannot be granted.

🚫 Failure to Read Product Description: Each product includes a detailed description. Please review before purchasing.

🚫 Lack of Usage: If you purchased a product but have not used or downloaded it, this does not qualify for a refund.

📌 Need Assistance?
If you have questions or need support with your digital purchase, reach out to us:

📩 Email: partnerships@blaz.afroganics.co.uk
🌐 Website: www.blazedigitalmarketing.co.uk

Thank you for choosing Blaze Digital Marketing! We appreciate your trust and look forward to helping you grow your brand. 🚀